SIR – My own experience with the Council on bin collections has been excellent.

Having mislaid the the dates for the holiday period, I seemed to remember that the New Year’s Day one had been delayed until January 5.

But thinking a Saturday collection would be rather strange, I phoned and was quickly answered. The bin was collected as promised.

I feel anyone who had not received any information should not have waited until they saw a letter on the subject in the T&A and should instead have phoned the Council much earlier.

Philip Bird, Nab Wood Terrace, Shipley