Shoppers Michael and Avril Pullick protested about barriers outside the Clothes Shed store, at Meridian House on Keighley's Alston Road retail park. They said the barriers blocked the footpath leading to a car park which they frequently used.

But store manager Nazir Ahmed responded: "We erected the barriers to protect the very people who are complaining." He said the barriers were intended to prevent injury to passers-by, who had previously complained that his outward-opening shop doors swung into them as customers left his store.

However, the matter appears to have been resolved this week with assurances from Donald Jagger, managing director of Cox 22 Ltd, which owns the Meridian House complex. After we informed him of the problem this week, he said he would look into it. He later called back promising that the barriers would be modified to allow shoppers to get past without the doors slamming into them.

Mr and Mrs Pullick complained that the barriers meant them having to push their shopping trolleys through car park traffic.

Ironically Clothes Shed manager Mr Ahmed said he did not want them either. "I'd love to take them down altogether," he said. "But I have been threatened with court action from passers-by who have been injured by customers leaving my shop. I can't win."

Mr Jagger sympathised with both parties, and promised the matter would be resolved as quickly as possible.

with the barriers being modified.

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