RESIDENTS of an Addingham sheltered flats complex fear they are at risk while they continue to be left without a live-in warden.
It follows an incident last week at the Bradford Council run Southfield House when entry was forced to one flat so that ambulance men could reach an elderly woman.
But this is not the first incident where a warden could have provided assistance, say two elderly occupants of the flats.
Long-time resident Norris Mallison, 85, said: "We had one incident before Christmas where a lady fell at the entrance to our main door. She fell on the flagstones and cut her face open. She was on the floor when she was found by passing carers."
In the latest incident last week, Mr Mallison heard sounds of
distress from the elderly lady before entry was forced to her flat.
But in the absence of a permanent on-site warden, who retired in November last year, residents are tended to by the Careline
communication system and visiting care workers.
Mr Mallison said: "This lady was on the floor and we could hear her wailing and moaning. It was
decided to call the ambulance and the Careline, and they were
supposed to be on their way.
"I have no axe to grind, but we are not getting a fair crack of the whip. These are supposed to be warden-controlled flats and they are putting all of these things on to the Careline."
Another resident, Kathleen Wright, 85, says that other problems have included representatives of utilities being unable to locate meters, and new residents having to be shown around by existing ones.
She said: "The only people with a master key are the Careline people and that is kept at Keighley. They are supposed to come on a morning visit and whoever comes has a master key, but at other times, it is kept at Keighley."
Both residents were keen to say how much they enjoyed living at Southfield House, apart from their worries about the lack of an
on-site warden.
Mrs Wright said: "I have liked living here all the time I have because it is a lovely place to live. The reason we are talking about these things is to show how we need a warden."
Speaking about the incident at Southfield House a spokeswoman for Bradford Council, said: "During a routine visit to residents in Southfield House, a Social Services Homecare worker found an elderly woman collapsed in her home.
"The worker called Careline for assistance but the mobile warden was out of the immediate area at the time so instead of waiting she took the correct action and
contacted the local housing office to force entry and an ambulance took the woman to the Airedale Hospital.
"At present, residents at Southfield House have 24-hour emergency access to a mobile warden because the last resident one retired recently.
"The post will be advertised this month and it is hoped a new warden will start work at the end of March."
Converted for the new archive on 30 June 2000. Some images and formatting may have been lost in the conversion.
Comments: Our rules
We want our comments to be a lively and valuable part of our community - a place where readers can debate and engage with the most important local issues. The ability to comment on our stories is a privilege, not a right, however, and that privilege may be withdrawn if it is abused or misused.
Please report any comments that break our rules.
Read the rules hereComments are closed on this article