A security guard has been barred from working in Bradford Job Centres after he racially abused a woman who was attending an interview.
Patsy Jackson, 49, of Odsal, said she was shocked when she was met with a torrent of abuse from the guard who also swore at her during the incident.
It happened after she had joined a queue of people while she waited for an interview at the Job Centre in Eastbrook Court on Thursday.
"I wondered whether I should be in the queue as I had the appointment or if I should just sit down and wait to be called," she said.
"I asked this security guard and he just put his face right next to mine and said: 'Wait in the queue until your name's called' as if I was illiterate or something. Then he walked off.
"I though he couldn't be a security guard to talk to me like that and I went up and very quietly asked him if he worked there and asked how he dared speak to me like that.
"He swore at me, telling me to shut up. And he called me 'white trash'.
"It was definitely a racist remark - he really meant it.
"It was my first experience of having to sign on and it has absolutely terrified me.
"He frightened me a lot and I want an apology from him."
Chris Wilkinson, of Allerton, who heard the guard swear at Mrs Jackson, said: " I was quite stunned.
"This lady had made no remarks to him - she had made a civil inquiry and he came back with this torrent.
"It wasn't called for. She was visibly upset."
Paul Armstrong, district Employ-ment Service manager, said the guard worked for a firm contracted to supply security at the Job Centres.
"We have carried out a prompt investigation into this case and, as a result, we have spoken to the company which employs the security guard and he will no longed be employed at job centres," he said.
"I will speak to Mrs Jackson personally and tell her what has happened and apologise to her."
No-one at Burns International Security Services, which employs the guard, was available for comment.
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