Passenger watchdogs fear pandemonium when most of the services at Bradford Interchange switch stands tomorrow.

It will be all change at the Interchange as contractors move in for a £1.7 million refurbishment which will take a year to complete.

Stands for scores of services will be relocated and some stands will move out of the station into Nelson Street.

The station, which is used by 24,000 people a day, will be transformed with a modern concourse replacing the shabby rows of stands.

West Yorkshire Passenger Transport Authority said leaflets about the changes had been available at the information office since last month but by yesterday afternoon there were only rough diagrams on the lower concourse showing people where to go.

Notices had been displayed for some time giving the date of the start work and places to contact for details but in some cases notices were not put up until yesterday at the stands telling people where the services had switched to.

Now the Reverend Geoff Reid, a member of West Yorkshire Passenger Consultative Committee, has written to a transport chief saying communications have been chaotic.

Mr Reid, team leader for Bradford's Touchstone Methodist centre, said the "felt tip pen" type plans which had gone up yesterday were totally inadequate.

"My impression is that Metro is flying by the seat of its pants in implementing a vital part of this major development ."

Mr Reid, who has written a letter of complaint to the West Yorkshire Passenger Transport Authority director general Kieran Preston, said passenger consultative members had received notifications of the impending changes in a letter dated February 14, which arrived by second-class post on February 25.

He said the letter invited members to contact officer Mark Beswick, but he was on holiday. Mr Reid said he had asked for a copy of the map of replacement stands at the Interchange yesterday but was told it was not possible.

But Mr Reid said Keighley and District bus company had produced a good map relating to their own services.

He has written to Mr Preston: "I hope the chaotic communication with the PCC members is not reflected in chaos at the Interchange on Monday morning."

Transport member of Bradford Council's Executive Councillor Latif Darr said: "Things do not seem to have done properly and I will be contacting Metro." But a Metro spokesman said notices had gone into the station on February 10, notifying people of the start of work. She said there had been some amendments to the proposals for the stands and some publicity had been delayed.

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