A Bradford couple claim their dream home has turned into a nightmare after delays and bodged jobs by builders cost them thousands of pounds and weeks off work with stress.
John and Elaine Guy saved up for years to buy their Bryant home in Rushcroft, Cote Farm, Thackley.
The three-bedroom detached in the quiet cul-de-sac was ideal for the couple, who have grown-up children.
They had seen the show home and wanted one exactly the same. But their dreams have turned into a nightmare.
Mr Guy, a driving instructor, said: "We have named the house Wit's End, because that is what we have reached.
"It has been a catalogue of errors. My wife has been off work with stress because of it and she says now that she doesn't want to live here anymore."
The couple moved into the £87,000 home in June but they say work was not complete.
Mrs Guy, a receptionist, said: "We came to see the house the week before we were due to move in.
"We were horrified that there was so much to do, but we were assured it would be completed very quickly and we had no choice but to move in. But it has been a total disaster."
Despite constant reassurances that problems would be fixed, Mr Guy said: "You don't want to tell them something is wrong because when they try to fix it, it gets ten times worse."
But Mr Guy claimed the catalogue of errors include:
l the wrong colour bathroom suite. "We saw the suite before it was installed and told them it was the wrong colour but they went ahead and fitted it anyway," said Mrs Guy.
l the wrong kitchen - the couple paid £2,000 extra for an integrated kitchen but got a standard one instead. They were offered a burglar alarm as compensation
l the wrong front door and bedroom window ordered. When arrived it was a back door and the window was smashed
l flooded bathroom
l turfed garden dug up without warning and paved over for additional car parking space.
A spokesman for the Housebuilders' Federation said: "There are sometimes problems when the buyers move in because they are in a chain and their house has been sold. This in turn can make it a problem for the builders who have to finish the work with people in the house. But this is rare."
A spokesman for Bryant Homes said: "Unfortunately there were certain items outstanding that should have been finished by the time Mr and Mrs Guy moved into their home. This is not acceptable. However, we have endeavoured to meet every demand Mr and Mrs Guy have made to ensure they are happy with their home."
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