A pub-going pensioner has begun a campaign to get more convenient toilets installed at his local.
Harry Holland has been a regular at Shipley's Sun Hotel for 30 years but says customer convenience went down the pan when it was taken over and revamped by JD Wetherspoons.
Two years ago the Watford-based pub chain spent £450,000 converting the Westgate pub.
In the past the Sun had toilets on the same level as the upstairs and downstairs bars, which are both accessible from street level.
But despite the main bar being upstairs, only the pub's lower level now has main toilet facilities, with a disabled lavatory upstairs - kept locked with the key available from behind the bar.
Now 84-year-old Mr Holland has sent Wetherspoons a 34-name petition calling for full male and female toilet facilities to be provided on both levels, a request the company has promised to look into.
Mr Holland, a retired Lucas Aerospace inspector, said: "Although they're not disabled, a lot of customers who drink in the upstairs bar are elderly and can find it quite difficult having to negotiate all the steps down to the toilets and then trek back up them again.
"They spent a lot of money refurbishing the pub and we can't understand why they didn't provide toilets upstairs then.
"There is the disabled toilet but there's only one. You have to get the key to use it and people don't necessarily feel comfortable using it if they're not actually disabled.''
The downstairs bar manager, Justin Carter, said: "I do sympathise with him and it's something we'll have to look into because it is a bit of a trek going up and down the stairs, particularly if you're an OAP.''
Duty manager Andrea Calvert added: "We keep the disabled toilet locked now because everyone was using it all the time - some of them just couldn't be bothered to go downstairs - but all people have to do is ask for the key.''
JD Wetherspoons spokesman Eddie Gershon said: "When we took over the building we refurbished it and spent a lot of money on the new layout, which includes a specially adapted toilet for the disabled.
"We haven't had any complaints about it in two years and the majority of people are happy with the layout.
"But we always listen to what our customers are saying and now Mr Holland and the Telegraph & Argus have drawn attention to this issue we'll certainly look at it.
"If people are being inconvenienced and we can do something about it, it may be that we end up doing some building work there and putting in toilets on the level he wants.''
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