Energywatch, the new gas and electricity consumer watchdog, is urging Bradford customers to help them drive up service levels.
The recently launched North East regional office of the group receives 250 complaints from customers a week - the highest level in the country.
Regional director Carole Pitkeathley said: "This is totally unacceptable. Therefore we are working with consumers and consumer groups to locate precise problems and to take these up with suppliers." For help and advice about supply issues call energywatch on (0191) 221 2071.
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