Keighley Community Transport is to make an official complaint about the lack of police action in the wake of two separate attacks.
A senior official of the group claims than when he reported the latest act of vandalism to police they told him nothing could be done.
Now bosses at the transport charity are worried for the safety of their staff and the security of their eight mini-buses and two people carriers, following the ordeal of a woman employee and an attack of vandalism earlier this month.
The group, of Holycroft Street, Keighley, serves local organisations such as groups catering for children, pensioners and the disabled.
The woman employee's ordeal followed a fracas with two youths who stopped her as she was returning the mini-bus to the centre in Holycroft Street.
Transport manager Stephen Shorten says: "The two youths were also driving and stopped. They used expletives and when our female driver went to park in the yard they followed her and started banging on the windows. She was terrified.
"She waited until they had gone and then called the police. She reported the incident but did not request police presence."
Although the youths did not attack the driver she was upset by the incident.
Mr Shorten continues: "Then, the following night, a bus was left in the yard and between 10pm and 11pm all the windows were put through."
Chairman Brian Hudson estimates that this caused about £1,100 of damage.
Mr Shorten says that when he reported the latest act of vandalism to Bradford police they told him that nothing could be done.
He says: "I then went to complain at Keighley Police Station.
"We wanted to speak to Chief Superintendent Derek Bonnard.
"He wasn't there and I have continually tried to contact him but have been passed around.
"As yet I have still not got an appointment with him to make my complaint."
He adds: "We work for the Keighley community and this is costing us money. We are a registered charity and it would appear that the police do not care.
"It would have made all the difference if they had made a phone call.
"Police didn't even get back to us until a week after the incident happened. I feel like
"I've been fobbed off, I want to speak to the man at the top.
"An inspector came to see me on Tuesday , over a week after I first contacted them, and he explained what could be done with the POP (problem orientated policing) teams.
"Sergeant Allan Gee says: "This incident has been recorded as a crime and we are aware of it.
"It is logged as damage to a mini-bus and in instances of minor damage it doesn't always generate attendance from a police officer.
"There has been no change to the number of police officers in Keighley. We are not running on fewer staff.
We have visible police presence wherever we can and deal reactively with situations.
"As far as complaints are concerned, there is a proper procedure stipulated."
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