A young couple are angry that a £20 voucher was sent to them after their baby was left bleeding by a piece of wood in her food.
Mohammed Naveed and Harveza Patel received a £20 postal order from food manufacturer Heinz as a gesture of goodwill after their six-month-old daughter cut her gums on the meal.
Heinz has not accepted liability and said the wood could not have got through its rigorous screening process.
But the family say they are sure that it came from the tin.
Little Zahra Naveed was enjoying a tin of creamed potato and broccoli at her home on Legrams Lane when she suddenly started screaming.
Mrs Patel, 19, said: "We got halfway through the tin when she started crying. It was worrying because she loves her food so I cleaned her mouth up and noticed she was bleeding from her bottom gum.
"I came across two pieces of wood stuck in her gum which had come out of the tin."
A shocked Mrs Patel phoned her husband, who works at IMS call centre in Keighley and he rushed home to help.
They contacted the company to tell them about the problem.
Mr Naveed, also 19, said the customer advisor had apologised and asked them to send the object in to the company for it to be tested.
But after numerous calls, the company said the "wood" was woody, vegetable matter which did not come from any of their products and sent the postal order as a gesture of goodwill.
Mr Naveed said: "I think it is appalling that they have just sent £20, considering it is such a big company. We want to raise awareness of this."
Heinz spokesman David Wells said their food went through rigorous sieving and screening and the foreign object would not have got through this process.
"Quality control cannot allow things like that to come through so we are a bit at a loss to where it came from.
"While we can see the Naveed's distress, we cannot identify which product it came from. We sent them £20 because we want our customers to be happy with our products and we have done everything we can."
The couple plan to write back to Heinz to complain further about the way they have been treated.
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