A pensions company has started an investigation after a Bradford woman was accidentally sent the personal details of another customer.

Maralene Proctor, 27, of Wibsey, was shocked to discover that Royal London had sent her a pension plan for someone she did not know.

The plan included the customer’s name, address, date of birth, marital status, National Insurance number and the amount being paid into the pension scheme.

It also gave details of the amount paid out on the customer’s retirement and the policy’s death benefits.

Miss Proctor, an aviation worker, had applied for a policy with Royal London, through Abbey, and was sent the details with a summary of her own pension plan.

She said: “I’m worried my details might have been passed to someone else as well. Nothing’s safe today.

“I’m trying to get myself set up with a pension scheme that will set me up for life but now I’m not sure.

“I’ve taken my life cover out with them but now I’m not sure about that either. If your details are in someone else’s hands they are more open to fraud.”

Miss Proctor, who has now cancelled her pension plan, took the documents to her local branch of Abbey.

Gareth Evans, Royal London’s head of corporate affairs, said: “An adviser has forwarded the erroneous document back to us and we will be alerting the customer concerned to the fact that their data has been inadvertently compromised.

“We are looking at ways to thank Miss Proctor for her honesty and decency in alerting us to what had happened.

“We have started an investigation into how two policy documents could have been dispatched in the same envelope. It was a one-off but we need to make sure this kind of thing cannot happen again.”