A £3.85 Morrisons 'Pick Up Pack' food parcel bought to help struggling local people, contained just a can of sweetcorn and a can of potatoes.
Raeph Mountford bought the pre-packed food parcel at Skipton Morrisons on Wednesday and took it home by mistake.
Mr Mountford, from Cononley, said he regularly buys one of the 'pick-up-packs' which are bought by customers and donated at the checkout before being distributed to local food banks.
He said: "I just accidentally brought my food bank donation bag home from Morrisons and just out of curiosity I had a look to see what my £3.85 dinner consisted of."
And far from a 'dinner' it contained a a tin of sweetcorn - priced 65p, and a tin of new potatoes - priced 75p - a total of £1.40p - £2.45p less than he had paid.
Mr Mountford said he generally buys one of the bags once a week, spending between £3 and £5 each time.
He added: " I tried to complain to Morrisons about it but the customer service line was useless.
"I regularly buy these bags and I’m now furious to know the food bank is not getting goods to the value I have paid. I feel like I’ve been taken for a mug all this time."
When the food parcel initiative was launched in 2020, Morrisons said it was 'making it easier for its customers to feed people in need' by providing pre-packed parcels.
The packs were meant to contain a 'mix of food products' that were requested by local food banks and based on local needs.
The packs also meant customers did not have to spend time 'browsing the shelves for items to donate.
Morrisons described it as an 'isolated incident'.
A spokesperson said: "Our Pick Up Packs are always designed to be the same price as the items inside and we are reaching out to the customer to apologise for this isolated incident".
Comments: Our rules
We want our comments to be a lively and valuable part of our community - a place where readers can debate and engage with the most important local issues. The ability to comment on our stories is a privilege, not a right, however, and that privilege may be withdrawn if it is abused or misused.
Please report any comments that break our rules.
Read the rules hereLast Updated:
Report this comment Cancel