Pensioner speaks of agony after two-hour ambulance wait

As previously reported, Barbara Cseh broke her hip in two places when she tumbled onto the Broadstone Way, Holme Wood, path last month.

The 84-year-old underwent surgery that weekend and spent several days in hospital before being released.

The Telegraph & Argus went to visit Barbara, who was previously described by her son Anthony as "an old battle horse", in the high-rise flat she shares with her husband.

As she sat on her sofa in the living room, accompanied by a zimmer frame, the pain she continues to suffer was visible.

(Image: UGC) Recalling how she felt at the time, Barbara told the T&A: "I was in absolutely agony and have been ever since the operation.

"I could only move the top half of my body, not my legs.

"I thought I was never going to move. It was a real shock to the system.

"I can't thank for who helped on the day enough."

The family claims the ambulance service were rung four times and that paramedics only arrived after the intervention of a passing police officer. 

They claim that, once officers heard what had happened and themselves made a call, an ambulance arrived to attend to Barbara within minutes.

Yorkshire Ambulance Service (YAS) is continuing to "look into the case" and will provide feedback to the family in due course.

YAS added that it was "very sorry" to hear about the family's concerns along with wishing Barbara well in her recovery.

"It is disgusting that I had to wait two hours for the ambulance. Nobody should have to go through what I did," she added.

"I don't want what happened to me to happen to anyone else.

"It was not nice having to just lay there."

Barbara says she no longer leaves the house - thanking her son and daughter for their help since the fall.

"I can't go out. My legs are killing. The pain is terrible.

"I used to do the shopping but I can't do that anymore. The kids have been a great help."

Barbara says her son and daughter have been a great help since her fall (Image: Newsquest) A spokesperson for Yorkshire Ambulance Service NHS Trust said: “We are very sorry to hear about the concerns raised by Barbara Cseh’s family in relation to the ambulance response to her following a fall on 15 June.

"Our Patient Relations Team has spoken to Barbara’s son, and they are now looking into this case and will provide feedback directly to the family in due course.

“We understand that Barbara is recovering from surgery and we would like to wish her well.”