A pharmacy which prides itself on exceeding the needs of customers has had its dedication recognised with an award.

Oxenhope Pharmacy is the winner of the Customer Service Award in the 2023 Telegraph and Argus Retail, Leisure and Hospitality Awards.

The pharmacy was nominated for its efforts to become part of its community and was presented with the award, sponsored by Bradford BID, on Sunday.

Sajid Rasool, Superintendent Pharmacist at Oxenhope Pharmacy, said: “We are truly honoured to have received this award. Hailing from a humble village on the outskirts of Bradford, it is truly incredible to be acknowledged for our commitment to outstanding customer service.

"A heartfelt thank you goes out to our dedicated staff whose exceptional service has made this achievement possible. We are grateful for the opportunity to serve our customers through the pharmacy, and this recognition motivates us to continue delivering excellence.

“We proudly run a community pharmacy nestled in the heart of Oxenhope. Having established this vital healthcare hub approximately 12 years ago, we have been steadfast in delivering essential services to our valued customers. Beyond traditional offerings, we extend a range of additional services to cater to the diverse needs of our community.  

"Our dedicated staff consistently go above and beyond to ensure the needs of all our customers are not just met but exceeded. We take pride in providing extra support for our elderly residents, ensuring that their healthcare needs are not only addressed but handled with the utmost care and convenience right from our pharmacy.

“We thank all our customers whose support has made this achievement possible. We are committed to maintaining the highest standards of service for every individual who walks through our doors. Thank you for your trust and continued support.”

Winners of 2023's Retail, Leisure and Hospitality Awards

Find out about the winners by clicking each category below.