A care home’s overall rating has dropped from ‘good’ following its latest inspection. 

The Care Quality Commission (CQC) visited Bridge House Care Home, on Bracken Road, Brighouse, across two dates in March.

The care home, which supports nursing care for up to 66 older people, has a troubled past.

After being plunged into special measures in 2021, the service managed to rise up from its previous 'inadequate' rating to 'good'.

Now inspectors have handed Bridge House Care Home an overall ‘requires improvement’ rating.

The Telegraph & Argus attempted to contact Bridge House Care Home but did not receive a response by the time of publication.

The focused inspections saw the service rated ‘requires improvement’ for safety and leadership.

Inspection questions on the service’s effectiveness and care were not checked during this inspection and remain as ‘good’.

The previous ‘requires improvement’ rating for responsiveness also remains the same. 

The CQC’s report said: “Some improvements were needed to make sure the management of medicines was safe. The service had systems and processes in place to do this and some improvements were made during the inspection. 

“Staff were recruited safely and there were enough staff to meet people's needs. Issues around high agency use were being addressed by the appointment of new staff. 

“Risks to people's health and safety had been assessed and new systems were being introduced to improve risk management. Some people told us staff did not always respond to the nurse call system in a timely way.

“People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

“Since the last inspection there had been a number of management changes at the service. The current manager had been in post for approximately four months.

“The manager and nominated individual recognised that auditing of quality and safety was not up to date in all areas. They had introduced a new schedule to address this, but it was not operational at the time of the inspection. 

“People gave mixed responses about how involved they felt in their relative's care. Some said they had been involved whilst others had not. 

“Staff were engaging with health and social care professionals to improve the quality of service.”

The inspection was prompted by a review of information held about the service. 

Inspectors used the ratings awarded at Bridge House Care Home’s last full inspection to calculate the new overall rating. 

The CQC said: “We will request an action plan from the provider to understand what they will do to improve the standards of quality and safety. We will work alongside the provider and local authority to monitor progress.”