A care home has been taken out of special measures by the health and social care watchdog. 

The Care Quality Commission (CQC) inspected Regency Court, in Thwaites Village, Keighley, across three dates in January and February.

The care home, which supports elderly people and those living with dementia, was given an overall ‘requires improvement’ rating.

The home is now rated ‘requires improvement’ for safety, leadership and responsiveness and ‘good’ for effectiveness and the inspection question, ‘is the service caring?’.

It follows a previous ‘inadequate’ rated report which detailed a worrying catalogue of issues at the home.

A spokesman for ADA Care, which owns Regency Court, said the home will “continue to improve”. 

In the report, CQC inspectors said: “People received person-centred care. Care records had improved although some further minor improvements were identified. People and relatives were happy with the care provided and involved in planning and reviewing care. 

“People and relatives praised the staff for their kindness and compassion.

“Two relatives felt there was not much going on for people and said activities had 'dropped off since Covid'.

“There had been a lack of consistent leadership over the last couple of years but this had improved. 

“Staff said the staffing was good and they always had sufficient time to care for people.

“Some areas of the home needed redecorating and refurbishing.

“We saw people smiling as they reminisced with staff, one person was laughing and stroking the staff member's arm.

“People looked well cared for. Staff had spent time supporting people to maintain their appearance.”

A spokesperson for ADA Care said: “You’ll see from the report it’s much improved in all areas. We’ve moved from ‘inadequate’ to ‘requires improvement’. It’s been a really sustained effort by management to improve things across the board. 

“That’s reflected in the CQC report where there’s no breaches in regulations in any areas and only one small recommendation of improvement.

“We’ve worked closely with Bradford Council and CQC to keep them informed every step of the way to get the service back to where it needs to be. They want to see all the things we’ve implemented embedded. 

“We’ve got a good manager with some strong leadership that’s giving good direction to staff. A lot of the credit goes to the new manager because she’s really progressed and done well. 

“We want to thank the staff and families for their support during this period. We will continue to improve.”