easyJet launches ‘Jolly Trolley’ service to retirement homes

Their ‘Jolly Trolley’ service will see the airline’s cabin crew deliver festive treats including mince pies, mulled wine and hot chocolate to retirement homes, as well as sing some Christmas carols.

Recent research from Age UK showed that 1.4 million older people expect to feel lonely at Christmas, so the aim of the service is to bring some seasonal cheer to residents of retirement homes and villages in the UK.

easyJet staff will also take part in Christmas carols as part of the service (Image: easyJet)

The service will be rolled out in retirement villages and homes in Bristol, Manchester and Glasgow throughout December, which are home to some of easyJet's largest operations.

Before that, the surprise first trip was made to residents at Wixams Retirement Village in Bedfordshire, near the airline’s headquarters in Luton. 

What did easyJet staff have to say on 'Jolly Trolley' service?

Pam Clark, a Cabin Manager for easyJet who is based in Luton said about bringing the service to Wixams: “Making our customers feel welcome and giving them a fantastic experience when they fly with us is a really important part of what we do and so I loved being part of this initiative as it meant I could bring that famous inflight service to my very own community and spark a little extra joy this Christmas.” 

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Michael Brown, Director of Cabin Services at easyJet, said: “Our fantastic cabin crew are big part of the community in the cities we fly from all across the UK, from Luton to Liverpool, Gatwick to Glasgow, Bristol to Belfast and so many cities in between.

"So, this Christmas, we wanted to take the opportunity to give back to communities we serve and bring the warm welcome and fabulous service our cabin crew are famous for directly to their doors, to share some extra special festive cheer.”