A NEW online service will give bus passengers a chance to report any instances where they feel unsafe on the bus network.

The new Bus Safety Feedback Tool, available on the MCard app and website, allows passengers to tell West Yorkshire Combined Authority what types of things are making them feel unsafe and where and when that is happening.

The Authority says it will then work with the police and our bus network partners to make improvements.

Tracy Brabin, Mayor of West Yorkshire, said: “I know that many women and girls do feel unsafe when they travel alone, which is why I urge them to report any instances where we could do more to help them feel safer.

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“Most bus journeys are completed in safety, but that doesn’t mean people feel safe while waiting or making their journey.

“I want people to use this new service to report instances where they don’t feel safe, so that we and our partners can try and change things and encourage more people to use our bus services.

Posters are being installed at stops across West Yorkshire with a QR code linking to the Bus Safety Feedback Tool microsite at wymetro.com/bussafety.