TRAINING programmes offered at Bradford Council increasingly need to offer real benefits not just to staff, but to service users, a new report says.

Council staff have completed nearly 10,000 separate training courses in the past year, according to new figures, but the balance between individuals’ learning requirements and service outcomes has been “increasingly stressed” in 2014/15, according to the report by human resources director Sue Dunkley.

The report says the council is now evaluating how valuable these courses are, byIt says: “The workforce development unit are now embedding an electronic evaluation system to enable us to measure participants' knowledge before a course, immediately afterwards, and one to two months later.

"The post-evaluation will mean that we can reallystart to understand what impact the learning is having on service delivery,” the report says.

The report will be discussed at the Corporate overview and scrutiny committee on Thursday.