This was a category that was opened up to readers of the T&A to nominate in. We wanted to know who gives the best customer service in Bradford – nominations could be for a hotel, pub, restaurant, shop or any business that has day-to-day contact with the general public.

Keelham Farm Shop

Run by the Robertshaw family, with brother and sister James and Victoria at the helm, this company says it runs its business by “doing what feels right”. They add: “The Keelham Way is about supporting local producers and farmers, making a difference for the community, making great-tasting food affordable and offering exceptional taste with minimal waste.”

Ring O’Bells

Based in Thornton, this is a traditional, family-owned, welcoming Yorkshire pub with a string of awards and a reputation for great cuisine, especially the signature pies. They say: “With cosy and welcoming ambience we can cater for numbers from one to 60 – so whether you require a romantic dinner for two, a business lunch, family get-together or wedding reception, the Ring O’Bells has something to offer each and every discerning customer.”

Summers Butchers

Last year’s winner in this category, they have again been nominated by their legion of satisfied customers in Clayton – and made the shortlist once more. Last year John Summers said: “It was great to be nominated by our customers and to receive that recognition. We’re so grateful to everyone who voted for us. They’re the ones who’ve put us here and we can’t thank them enough.”